Ask Joe: Cell Phone Buyback Company Follow Up

Reported by: Joe Hart
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Updated: 12/03/2012 12:56 pm

From the Ask Joe File we have a follow-up tonight on a what one of our viewers felt was a possible scam to get peoples' old cell phones.
 Arland Thompson, a local veteran, contacted us after he sent his phone in to a company called Totem, or Cellular Distribution Strategies.  Nearly two months later he still had not received the 61 dollars the company had promised him.
I looked into it and found the Better Business Bureau in San Diego has issued a consumer warning about the company which has 285 complaints filed against it in the past year.
The good news is the day after our story aired this week, Arland received a check in the mail for $ 61.57...From Cellular Distribution Strategies.   Thompson says it was better late than never.
 I'm glad it worked out for Arlen but its a good reminder to always check out a business beforehand, and the Better Business Bureau is a good place to start.
  As always if you questions or something you'd like me to look into...Send me an email at jhart @mynews4.Com.


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