Ask Joe: Help For Water Bill ?

Reported by: Joe Hart
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Updated: 11/14/2012 5:48 pm

Lee wrote in asking why is it that there are programs that assist people with their energy bills but there are not any programs to help people with their water bills ?

I checked with TMWA, the Truckee Meadows Water Authority.

Kim Mazeres, director of customer relations says TMWA encourages customers who are struggling with their bills to call them.  She says they are always willing to provide payment arrangements for those who need it.   And they will also offer a usage review to customers who believe their bills are too high.
 If you need help or want more information call  834-8080 and select option # 2.
 Mazeres also points out tmwa is a non-profit community owned water utility.  That makes it more challenging to subsidize customers but she says they do their best to help any way they can.


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