Ask Joe: Should Walmart reimburse shoppers for wind related damage?

Set Text Size SmallSet Text Size MediumSet Text Size LargeSet Text Size X-Large
Updated: 2/19/2014 6:38 pm
From the Ask Joe file, one of our viewers has a question about some damage to her vehicle that occurred while she was shopping at Walmart last weekend.
Danielle Swinehart wrote in saying several cars including hers were damaged by blowing landscape gravel at the Lemmon Valley Walmart parking lot on Saturday, February 15. Her question is shouldn't Walmart reimburse them for the damage to their vehicles?

Danielle even sent in a photo showing the entire back window of her car shattered. It happened when those very strong winds kicked up on Saturday. The winds were clocked at nearly 70 miles per hour in that area, according to News 4 Chief Meteorologist Brandon Wholey.
I did check with Walmart's corporate headquarters in Arkansas about this. Kayla Whaling told me that Walmart is reviewing a number of claims, but she couldn't tell me how many. It doesn't sound like any decisions have been made yet, but she said the store did take the proper precautions by notifying shoppers that the winds were kicking up and that they might want to move their cars from that parking lot.
So that's where it stands. I told Kayla I'd check back in a week to follow up and hopefully we'll find out then whether they are going to pay out any of those claims.
Keep in mind the weather is out of our control and out of Walmart's control as well and those were some unusually strong winds we saw last Saturday.
13 Comment(s)
Comments: Show | Hide

Here are the most recent story comments.View All

SuperNinja - 2/21/2014 2:35 PM
0 Votes
You have to expect that kind of stuff when you live in a high wind area. It's called insurance--go buy some. It's just like when you're behind a rock truck on the freeway and your windshield is damaged by debris flying out of the bed--it's not the rock truck's fault, it's a road hazard and your insurance takes care of it.

Kramer - 2/21/2014 12:34 PM
0 Votes
I re-visited NW Reno WlMrt & their gravel is actually heavy stuff, could shatter a windshield but it would have to dislodged quite a bit, like from a raised terrace- like the huge mountain they piled up for this behemoth in Lemmon Vly

maddyo says so - 2/21/2014 9:10 AM
0 Votes
The bottom line: They will NOT claim responsibility. Why? As big as a retailer they may be, those executives in corporate Walmart headquarters will not pay any monies out for damage caused by high winds in our area. Well at the very same Walmart in Lemmon, a Walmart shopping cart blew into my passenger side mirror and completely destroyed it. I reported it, loss prevention/ security took pictures, they reviewed tape etc and the final outcome from the big wigs was... NOPE, not responsible even though my claim was it was their freaking shopping cart that did the damage. They said true but the wind and some irresponsible lazy customer is to blame. I had insurance so went through my insurance to repair. Walmart pays NOTHING.

buacl - 2/20/2014 8:22 PM
0 Votes
Given that Nv has these strong winds and it has happened before, should they have used landscaping that doesn't cause damage? Is this Wal-mart private property or do they lease the land? And, if you have liability insurance on your vehicle, windshields are not covered. Stop being jerks about real damage that was done to another person's vehicle. You can give suggestions without being a jerk. And I am sure if there are enough claims with support Wal-mart will step up and file a claim with their insurance and make it right, or remove landscaping that causes damage. Hopefully, both.

Kramer - 2/20/2014 1:40 PM
0 Votes
On the other hand, the NW Reno WalMart uses cinders (from Mt. Lassen maybe) as 'gravel', and these are light- thus prone to dislodgement. I doubt if they could shatter a windshield, though. "Act of nature" is used to weasel out of a shoddy construction job or preventable damage.

Paladin - 2/20/2014 10:44 AM
0 Votes
Clearly Danielle thinks big business should be responsible for acts of nature. THat "evil big business" mentality. GET A LIFE. GET A JOB and GET SOME INSURANCE! That's what insurance is for.

kdavis52 - 2/20/2014 9:34 AM
0 Votes
Lady you need to call your insurance agency. Wal-Mart isn't responsible for high winds. If a tall tree landed on your car at a park, are you going to sue the city? Get real.

DeputyDawg - 2/20/2014 9:01 AM
0 Votes
This goes back to the liberal mentality of no self responsibility. This woman needs to get a job and quit trying to get something for nothing. If you have insurance, most glass breakage is repaired without a deductible, if you chose that option for the extra $1.99 a year they charge for it. Lets do away with all landscaping in the world. Pave the gardens and lawns with concrete and tar. t

steve - 2/19/2014 11:49 PM
0 Votes
I wonder how many previously damaged vehicles parked at wal martand filed claims for free repairs

missj - 2/19/2014 8:18 PM
0 Votes
This is just stupid. It's nature! Walmart shouldn't have to pay anything.

Featured Segments/Shows

All content © Copyright 2015 Intermountain West Communications, LLC. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.
You may also view our Sitemap

Inergize Digital This site is hosted and managed by Inergize Digital.
Mobile advertising for this site is available on Local Ad Buy.