RENO, Nev. (KRNV & MyNews4.com) -- An upgrade to Charter cable may leave you in the dark while watching TV later this month. Customers who don't have a digital cable box will soon lose service, as Charter is one of several major cable companies going all-digital across the country.
California customers made the transition last year and now it's Nevada's turn.
"We've been offering, as a courtesy to our customers, both the analog and digital signals," said Jack Hardy, Charter senior communcations manager. "The analog signal is going away and that frees up space to offer more HD programming."
So if your cable goes directly from the wall to your TV, in the next few weeks you'll need to make an upgrade too.
"Everyone who's a customer of Charter who does not have a cable box needs to make sure that they get a digital cable box or their TV will go dark," Hardy said.
You can pick up a digital box at a Charter store or you can order them online or by phone. The first box is free for 12 months and if you need an extra it's going to cost you about $6.99 a month.
Hardy said the upgrade will give customers faster internet, up to 12 thousand videos on demand and 200 high definition channels.
"It's a great time right now to go to HD," he said. "The Olympics are here and everyone wants to watch that in high definition. There's a lot of programming options and more and more every day."
If you have questions about getting a digital box, or changing your cable service, you can call Charter at 888-GET-CHARTER or click here