On Your Side: Canceling health insurance through the Silver State Exchange

News 4 investigates a viewer's claim of not being able to cancel his health insurance through the Silver State Exchange.

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MikeR - 4/16/2014 1:40 PM
1 Vote
He is not alone. I've been trying since January 02 of this year to cancel the dental portion of my policy. They flat out refuse to help. I tried contacting Anthem directly to cancel the policy, but was told that because it was purchased through an exchange that they cannot cancel the policy, only the exchange can. Over twenty phone calls, several dozen emails and a half dozen certified letters to the health exchange have all gone unanswered. As far as their claim of after 90 days if you don't pay it's automatically dropped, that's BS as well. I'm going on month four and I just got another new bill for it. Thankfully I've not paid them a dime for the scam they're running (Anthem changed prices and coverage after the policy took effect, hence why I have been trying to cancel).

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