Windsor Inn remains open despite bed bug infestation

Reported by: Madison Corney
Set Text Size SmallSet Text Size MediumSet Text Size LargeSet Text Size X-Large
Updated: 7/25/2013 11:48 pm
Sparks, NV (KRNV & -- The Windsor Inn on Victorian Avenue in Sparks is infested with bed bugs, but the Washoe County Health District says the Inn can remain open.

According to Robert Sack with the Washoe County Health District bed bugs are a common issue in Washoe County and across the country. 
A local family who had to move out of the home they were renting in Spanish Springs, decided to stay at the Windsor Inn until they could find an apartment, but they say their temporary stay has turned into a nightmare.

Don and Jenebeth Campbell along with their two young sons are looking for a new place to stay after waking up at the Windsor Inn with multiple bed bug bites all over their bodies. Don Campbell says, "It's affected my wife quite a bit, she scratches and itches a lot from the bites."

Once the Health District confirmed the bites were from bed bugs the Campbell family was moved to a new room, but Don says it didn't help the situation, "It's turned out to be even worse than the first one we were in. They were afraid we would contaminate the room, even though we got the bed bugs here."

According to employees the Windsor Inn has been dealing with bed bugs for months now. A change in ownership was supposed to take place today, but something went wrong with the paperwork. The current manager did not want to comment on the bed bug infestation, which has hit multiple rooms.

Sack says, "There's a change of ownership going on out there, which we do inspections associated with that and we discovered there was a bad bug problem out there, which isn't uncommon in a lot of our hotels."

Sack confirmed the Campbell family did file a complaint against the Windsor Inn, but he says for now the Inn will remain open. Sack added that bed bugs do not carry any diseases, but agrees that they are a nuisance, "They have become resistant to treatment methods."

The Campbell family did leave the Inn, but they had to leave behind all of their belongings to avoid the same problem somewhere else.

To find out how to check for bed bugs visit: 

4 Comment(s)
Comments: Show | Hide

Here are the most recent story comments.View All

Speed - 7/26/2013 4:58 PM
0 Votes
I can't imagine the Health Dept. letting this place stay open with this infestation ongoing. How many people who stay there for even one night carry bedbugs to the next place they go? No wonder it's become such a problem,and the Health dept. should be closing down ANY place where bedbugs are found until they can PROVE the problem is solved. (Could there be a little corruption at play here?) Bedbugs have even been found in Washoe Valley,so EVERYONE should be very watchful for them. If your dog or cat lays down on an old couch cushion it finds,or brings home a pet toy it picks up somewhere,it could infest YOUR home with bed bugs.

Squeeksmami - 7/26/2013 3:00 PM
0 Votes
The BED BUG EPIDEMIC is in and all around RENO and Sparks! I know this for a fact.... That's why I am moving the heck outta this town! I had an antique couch with down stuffing, had some friends staying with me after staying in THE WONDERLODGE downtown Reno... they brought their things and the bugs! I wanted to die... Wrapped everything in plastic and since then bombed twice, sprayed, vacated my apt. for three day, came home shampooed my carpets, washed everything in hot water! It was a chore, but I threw away so much things...... these little pesky species are rampid in this town! I have seen them on the bus! I mean it is bad! After my lease ends I am outta here!

dahai - 7/26/2013 3:33 AM
0 Votes
Google "Bed Sized Bed Bug Trap" to know how to immediately stop bites and easily kill 100% bed bugs. No one kill roaches by vacuum, steamer, and DE because roaches lay eggs before die. Poison bait is the best. It is stupid to kill bed bugs by vacuum, steamer, and DE because bed bugs lay eggs before die. Bed sized trap (same function as poison bait) is the best. Bed sized trap easily traps or starves 100% bed bugs because more than 99% bed bug activity is at night when you sleep at center of the trap as inaccessible bait. It is nonsense to believe that bed bugs will be in dormant at room temperature after they detect food (CO2). The last bed bug must starve no matter where it hides after it crawls every night for food in futile. Why do people feel difficult to kill 100% bed bugs? All of well known bed bug methods are stupid. Why do people feel easy to kill 100% roaches? Every one knows the right method. Bed sized trap starves the last bed bug as easy as poison bait kills the last roach. If you doubt your capability, sleep in a bathtub as the first day of no more bed bug bites and then compare functions of bed sized trap and bathtub.

gregf - 7/26/2013 1:26 AM
1 Vote
I lived at the Windsor inn for 14 months in 2010, the bed bug problem was already there then, I moved out because the last 2 months there was a nightmare for me also, I got around 70 bites in about 8 weeks, I had a doctor at the VA confirm that the bites were bed bugs, the manager tried to say they were elm tree bugs, my doctor doesn't know the difference, so I called the health dept. & a female 'inspector', can't remember her name came to my aptm. the next day. she had a bad attitude, just like the Windsor inn manager " nancy" when I said the doc confirmed that I had bed bugs. I just said enough and moved out. I also personally knew the maintenance man "Robert" who worked and lived there 3 years before me and he told me that the bed bug problem was there when he moved there. that would be approx. 2007. so that's 6 years now and the health dept ain't gonna do a damn thing about it. greg farmer

Featured Segments/Shows

All content © Copyright 2015 Intermountain West Communications, LLC. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.
You may also view our Sitemap

Inergize Digital This site is hosted and managed by Inergize Digital.
Mobile advertising for this site is available on Local Ad Buy.