Jim Hengels wrote in saying he sent an email to Senator Dean Heller in regards to the government shut down and he says he got a generic email back saying senate rules during the shutdown prevent Senator Heller from contacting constituents in the normal manner.
Jim wants to know what the Senator is talking about?
clearly this is a challening time right now in Washington. I talked to Chandler Smith, a spokeswoman for Senator Heller today she says they've had to furlough about two-thirds of their staff during the shutdown.
As for communications, usually when somebody writes in with a question the senator's staff responds with a hard copy letter but they can't use the regular Senate mail system during the shutdown.
Senator Heller is doing what he can to respond to constituents by email but the email system doesn't allow them to personalize the emails they send out to their constituents.
So they are getting back to people who have concerns or questions, they're just doing in a little different manner.
In fact another viewer had a question last week about the horses out in Palomino Valley. He called Senator Heller's office and the Senator himself answered the phone.
Again, as long as the government is shut down, so is the regular mail system lawmakers rely on.