RENO, Nev. (KRNV & MyNews4.com) -- It was supposed to be the future of parking in downtown, now the parking meter mess in Reno may end with the city and Curb System taking their business disagreement from the streets to the courtroom.
"Having several ways to pay, coin, credit card, by phone, in that aspect in many cases yes they were doing their job," said City of Reno Director of Public Works John Flansberg.
But Flansberg said overall the Curb System kiosks were inconsistent, and he said they have the test data to prove it.
"We kept a history of what those test results were and over time we just weren't seeing reliability in the system," he said.
Flansberg said there were frequent problems with taking certain types of payments and that's a disservice to the people of Reno.
"The convenience isn't that you have some ability to pay," Flansberg said. "The convenience is that you should be able to pay by the method of your choice."
And after informal requests and two separate 120-day warnings, the city terminated the deal after about two and a half years in business.
A statement on Curb System's website said it offered a last-ditch proposal to the city, but it doesn't say what kind.
Flansberg said it was about money.
"The financial arrangement that they had given the city did not seem to be working for them, so they were asking to re-vamp their financial arrangement," he said.
City officials said Curb System owes them about $800 thousand for not meeting minimum revenue guarantees.
The company's CEO Kane Dutt said their investors are out millions from installing the system, but doesn't give an exact number.
News 4 has tried more than a dozen times to call Curb System since Saturday - each time the line has been busy, and Dutt hasn't returned our emails.
Flansberg confirms the city and Curb System will now head to arbitration to try to sort it out.
"Someone will hear both sides and look at the concerns that each group had and try to come up with some reconciliation for the two groups, and if that doesn't work it could go to litigation," he said.