DMV to roll out new queuing system in Reno

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Updated: 2/28/2014 3:51 pm
CARSON CITY, Nev. (KRNV & -- Starting Monday, the Nevada DMV will launch a new queuing system called Dash Pass at the agency’s Reno office.

This queuing system allows DMV customers to place themselves in a virtual line via text, phone, online or with a traditional queue ticket.
“It changes the whole dynamic of waiting in line at the DMV,” said DMV Director Troy Dillard. “Historically, our customers have had to arrange their schedules to accommodate waiting at a DMV office. Now, they will be able to control the process by utilizing that time for their own purposes and not having to wait in our offices,” Dillard added.

Nevada will be one of the first states to deploy the system. Users can place themselves in line for multiple services, including vehicle registrations, driver’s licenses, identification cards and driver histories. If the pilot in Reno is successful, the DMV has the option to expand the system statewide later this year under a four-year contract.

To use the system, customers can:
•    Text in to (323) 870-7000 and use the keyword “dmvreno”
•    Phone in to (844) DASHPASS (327-4727) and follow prompts (Will go active 3/3/14)
•    Go to
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CCriss5775 - 6/5/2014 5:32 PM
0 Votes
I signed up for the dash pass at 1:12 today. I have been at the DMV since 1:30. It's 5:23. I spoke to the information lady and she here at the DMV and she told me they had a glitch in the system. That all the dash pass people were dropped and although I am getting email updates I am not in the system. She said I can stick around and IF there was someone available they would get me seen. If not I have to come back.And the lady at the information booth was rude when I told her that just was not right.

Queuing system - 4/22/2014 2:34 AM
0 Votes
I recently came across your blog and have been reading along. I thought I would leave my first comment. I don’t know what to say except that I have enjoyed reading. Nice blog. Also get more details about queuing system product - I will keep visiting this blog very often.I’ll use this information for my essays.

Denton - 3/1/2014 11:44 AM
0 Votes
Could be the best thing since the 8 year licence. One E.g. Go get a meal then go back and no wait time.

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