CARSON CITY, Nev. (KRNV & Mynews4.com)
-- Starting Monday, the Nevada DMV will launch a new queuing system called Dash Pass at the agency’s Reno office.
This queuing system allows DMV customers to place themselves in a virtual line via text, phone, online or with a traditional queue ticket.
“It changes the whole dynamic of waiting in line at the DMV,” said DMV Director Troy Dillard. “Historically, our customers have had to arrange their schedules to accommodate waiting at a DMV office. Now, they will be able to control the process by utilizing that time for their own purposes and not having to wait in our offices,” Dillard added.
Nevada will be one of the first states to deploy the system. Users can place themselves in line for multiple services, including vehicle registrations, driver’s licenses, identification cards and driver histories. If the pilot in Reno is successful, the DMV has the option to expand the system statewide later this year under a four-year contract.To use the system, customers can:
• Text in to (323) 870-7000 and use the keyword “dmvreno”
• Phone in to (844) DASHPASS (327-4727) and follow prompts (Will go active 3/3/14)
• Go to dmvnv.com/dashpass