Local UPS store part of malware intrusion

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Updated: 8/20 11:59 pm
RENO, Nev. (MyNews4.com & KRNV) -- A local UPS Store is part of a malware intrusion at the company's franchised stores.

According to a press release, the location at 561 Keystone Avenue was affected at the end of April. All credit and debit transactions at the location between April 29 and August 11 may have been affected.

The customer information that may have been exposed includes names, postal addresses, email addresses and payment card information. Not all of this information may have been exposed for each customer. Based on the current assessment, The UPS Store has no evidence of fraud arising from this incident. The UPS Store is providing an information website, identity protection and credit monitoring services to customers whose information may have been compromised.

"I understand this type of incident can be disruptive and cause frustration. I apologize for any anxiety this may have caused our customers. At The UPS Store the trust of our customers is of utmost importance," said Tim Davis, President The UPS Store, Inc. "As soon as we became aware of the potential malware intrusion, we deployed extensive resources to quickly address and eliminate this issue. Our customers can be assured that we have identified and fully contained the incident."

A list of locations is displayed here. For further information and to learn about complimentary identity protection and credit monitoring services, click here. To talk with a representative of The UPS Store concerning this issue, call 1-855-731-6016.
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