Reno, NV (KRNV & MyNews4.com) -- A local entrepreneur has discovered the solution to the lost and found process.
Chargerback.com is helping to streamline and automate the entire lost and found process.
More than 60 million cell phones are lost each year in the U.S and more than 46 million other items are left in hotels nationwide.
President and CFO of Chargerback.com Brian Colodny says, "Most people do not get their items back because they experience such frustration using the archaic systems that are out there for managing lost and found."
Thanks to Chargerback.com that doesn't have to be the reality anymore.
Colodny says, "We are going to be the paradigm shift in lost and found."
Chargerback.com has created software that allows hotels to keep track of lost items, so when a guest calls to find it, the hotel can easily look up the item with a description and when the guest was there.
30 hotels in the nation are already taking advantage of the online system including 13 hotels here in Nevada.
The Silver Legacy was the beta tester for the website, now almost two years later, Hotel Director Jean-Pierre Patay says it's helping improve the perception guests have of the hotel, "It's one stop shopping, the guests aren't getting bounced around from one department to the next, we are able to locate the items and get them back to them."
Now, Chargerback.com's goal is to become the premiere lost and found website.
Colodny says his ultimate goal is to ship things from any public space where people might lose things.
Chargerback.com is also a green initiative, with the millions of cell phones and chargers left behind, the more that can be returned rather than replaced helps lower green house emissions. The website also helps keep items out of landfills.