NV Energy Issues Consumer Alert to Customers

Set Text Size SmallSet Text Size MediumSet Text Size LargeSet Text Size X-Large
Share
Updated: 11/29/2012 12:56 pm
 

NV Energy has learned that a person(s) identifying themselves as employees of the company are calling customers threatening to disconnect power if a credit card payment or cash transfer is not made over the phone immediately.  NV Energy does not call customers and solicit payments.  If customers receive a call asking for a payment, they should refuse and call local law enforcement official or NV Energy if they have additional questions.

Customers may also call NV Energy's Customer Service Department in Reno at 775-834-4444, or toll free from other parts of northern Nevada at (800) 962-0399, or in Las Vegas at 702-402-5555.

Customers who may be at risk of having their power disconnected because of nonpayment will receive a 10- day and 48-hour notice via U.S. Mail. 

 In addition, NV Energy requires field employees and contractors to wear identification badges at all times.  Anyone claiming to be a NV Energy employee or contractor will be happy to present a badge and employee number when contacting customers in the field.  Employees are never authorized to receive payment in the field. 

 

Share
0 Comment(s)
Comments: Show | Hide

Here are the most recent story comments.View All

No comments yet!
NEWSCASTS ON DEMAND
WATCH OUR LIVE NEWSCAST

What's On

All content © Copyright 2014 Intermountain West Communications Company. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.
You may also view our Sitemap

Inergize Digital This site is hosted and managed by Inergize Digital.
Mobile advertising for this site is available on Local Ad Buy.