Rescue Assist puts critical information in first responders hands

Reported by: Van Tieu
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Updated: 5/17/2014 5:22 pm
RENO, Nev. (KRNV & – “When we do respond to motor vehicle accidents, and we have to perform an extrication, having this critical information is extremely important,” says Reno Fire Chief, Michael Hernandez.

He says the inner workings of each vehicle is different, and newer ones pose more dangers in an extrication.

“Vehicles are becoming more complicated,” he says. “They're using batteries, high power electrical cables, airbags all over the vehicle.”

A false move could put a rescuee or a rescuer danger, but Mercedes-Benz of
Reno is getting rid of the guesswork for first responders, and delivering information right to their smart phones with QR codes.

First responders can see the code inside the vehicle, like the gas tank cover, scan it, and see the key structures to avoid.

“It's very cool!” says Captain Joe Dolan. “ We can pull it up instantly.“

Dolan says knowledge is power, and having this information at their fingertips will give them an upperhand.

The service is called rescue assist at Mercedes-Benz and they're offering it to all their customers

“It’s current on all of our 2014 models, and they also released a program where the dealers, here at Mercedes-Benz of Reno, can retrofit any Mercedes-Benz going back to 1990,” says manager, Eric Lackshan.

Fire Chief Hernandez says he hopes it'll become a nationwide trend.

“A lot of manufacturers are taking the lead realizing, that this helps first responders, and it also helps their customers,” he says. “Information is critical, and the more information we have, the better prepared we are to effect these rescues.”

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spike - 5/17/2014 5:42 PM
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Fire fighters will not take the time to research the car fire or accident they are responding to. A lot of batteries are no longer located under the hood but if they cannot locate it they just start cutting cables.

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