CARSON CITY, Nev. (KRNV & MyNews4.com) -- The Department of Employment, Training and Rehabilitation (DETR) will have live representatives on the phone in the unemployment insurance call center Saturday, Sept. 28 from 9 a.m. to 2 p.m.
This is being held for claimants who are having issues with their claims. All other claimants who need to file weekly or initial claims are urged to use the internet; and the phone lines open for those who need to speak to a representative.
The Department continues to identify problems with individual claims that require claims examiners to spend an unusual amount of time scrutinizing those claims to make necessary corrections.
DETR has about 80 staff members handling calls. The average call takes about 12 minutes, with the average hold time about 75 minutes.
The number to call is 775-684-0350.