Confusion likely as Nevada exchange switches

Silver State Health Insurance Exchange
Nevada Health Link Logo
Set Text Size SmallSet Text Size MediumSet Text Size LargeSet Text Size X-Large
Updated: 6/02/2014 11:42 am

CARSON CITY, Nev. (AP) — Switching to a federally supported health exchange will take time and add confusion for Nevada consumers.

An interim legislative committee was told Monday that as the state transitions from a health exchange operated by Xerox, consumers will be faced with three different call centers depending on the type of transaction.

Separate call centers will be operated for new exchange enrollees; Medicaid recipients; and those seeking coverage because of a life changing event.

Interim exchange director Steve Fisher says while the state is ending its contract with Xerox after months of persistent problems, the operator will continue to play a role in the health exchange through March.

Through May 23 about 36,000 Nevadans have purchased health coverage through Nevada Health Link. Final numbers through May 30 won't be known until mid-June.

©2014 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

0 Comment(s)
Comments: Show | Hide

Here are the most recent story comments.View All

No comments yet!

Featured Segments/Shows

All content © Copyright 2015 Intermountain West Communications, LLC. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.
You may also view our Sitemap

Inergize Digital This site is hosted and managed by Inergize Digital.
Mobile advertising for this site is available on Local Ad Buy.