On Your Side: Not a smooth road for Reno's new payroll system

Reported by: Joe Hart
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Updated: 9/10/2013 11:31 am
RENO, Nev. (KRNV & MyNews4.com) - The City of Reno is getting ready to launch a new automated payroll system at a cost of about $1.5 million. City officials insist it is money well spent and they say it will streamline the payroll process, but is the city being forthcoming about how your tax dollars are being spent?

Reno's Budget Manager Kate Thomas says the new automated payroll system will pay off in the long run even if its rough going right now. “With any new system you're going to have some hiccups,” Thomas told News 4.

One of those hiccups involves a contract that was not approved as required by the Reno City Council. The council did approve a deal to pay ADP $1.1 million to provide a new automated payroll system for the city's 1,500 employees. News 4 has learned the city has also paid out $218,000 to a company called Aerotek to manage the payroll project until it comes on line, that contract was not approved by the council until after it News 4 brought it up and after the money had already been spent. That's a violation of city code.

City code says any payment of more than $50,000 needs to first be approved by the council. Thomas told News 4, “When you find a policy that was overlooked that's a concern.” She called the Aerotek mistake a simple oversight, but with the project now more than two months behind schedule we wanted to know how the test or trial runs of the new system have fared.

News 4 asked for the numbers but we were told in an email from Thomas, "there are no numbers per se.. it's either absolutely right or it's not."  We wonderred how there could not be any numbers for a payroll system that needs to crank-out $3.5 million dollars in city paychecks every payroll period?   We kept asking. In fact we had to ask three times before the city finally admitted they do have the numbers.  In the first test run the new automated payroll system was under by $108,000.  In the second trial run the system was over by $48,000. In the most recent trial run ADP was over again, this time by $1,200.

City officials insist they are working out the discrepancies and hope to launch the new system this week. Why were we first told there were no numbers from those test runs? Thomas told News 4, “I didn't know there were any numbers, that's all up to ADP. They just tell us when its ready… We were glad you asked because that helps us tune-up the process. Its a learning process every time you implement a project.”

Thomas insists the city has nothing to hide despite that contract that was paid out in violation of their own policy and the initial denials that any test run numbers actually existed. She maintains at a cost of 1.5 million dollars this new system is a good investment.

We should know September 10th as the city decides whether they are ready to go live with the ADP system or whether more fine-tuning is needed.
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rose1 - 9/28/2013 10:02 PM
0 Votes
????????? I make $87h while I'm? traveling the world. Last week I worked by my laptop in Rome, Monti Carlo and finally Paris. This week I'm back in the USA. All I do are easy tasks from this one cool site. check it out, ?????? MAX47.COM

rose1 - 9/28/2013 10:02 PM
0 Votes
????????? I make $87h while I'm? traveling the world. Last week I worked by my laptop in Rome, Monti Carlo and finally Paris. This week I'm back in the USA. All I do are easy tasks from this one cool site. check it out, ?????? MAX47.COM

rose1 - 9/28/2013 10:02 PM
0 Votes
????????? I make $87h while I'm? traveling the world. Last week I worked by my laptop in Rome, Monti Carlo and finally Paris. This week I'm back in the USA. All I do are easy tasks from this one cool site. check it out, ?????? MAX47.COM

lohn1 - 9/21/2013 10:58 PM
0 Votes
until I saw the receipt for $7180, I be certain ...that...my brother had been actualie bringing in money in their spare time at their computer.. there neighbour has done this for only seven months and a short time ago cleared the debts on their villa and bought a new Cadillac. navigat http://www.Max47.com

lohn1 - 9/21/2013 10:56 PM
0 Votes
until I saw the receipt for $7180, I be certain ...that...my brother had been actualie bringing in money in their spare time at their computer.. there neighbour has done this for only seven months and a short time ago cleared the debts on their villa and bought a new Cadillac. navigat http://www.Max47.com

1Insight - 9/11/2013 10:52 PM
1 Vote
Oh boy sounds like the comments the City made when they decided it was a good idea to change the parking meters. The City staff and employees are lazy and do not work well with outside vendors. Typical Goverenment workers have no clue what the real business world is about and can't negotiate anything in a professional manner. Here we go again.

samdehne - 9/10/2013 7:50 AM
0 Votes
SAM KNOWS Reno is defacto bankrupt. City hall and all. This outlandish "discovery expose" by channel 4 (that Eddie Lorton first pointed out at Reno Public Comment a month ago) is virtually a "false flag". As the media steps on these relative Pee Ants.. and ignores the massive corruption and blunders that Sam reports every other week at Reno/Washoe Public Comments. Google or Youtube "Sam Dehne, Reno" or go here: http://www.youtube.com/user/samsrawrah/videos 797"Votes"

WHOCARES - 9/10/2013 7:07 AM
0 Votes
Why spend over 5 million on software when the city had a good product before adp. ADP is having to "refrence " current product to get it to work and on checking references the current software is probably better, as ADP is known to Automate some and DE-AUTOMATE more. Did our city verify the ADP Proposal at all? Did ADP verify our city processes and contracts prior? Reading it and other municipalities and talking to other municipalities it should have been known ADP couldn't preform for our city in a cost effective manner.

WHOCARES - 9/10/2013 6:35 AM
1 Vote
She is a budget manager and missed over 200k? That is just a concern? An " oversight" What other contracts are " an oversight " that might be 200+k that they dont share with the city council. Who Made the ADP Proposal? Where is it and what " over sights " does it contain. No numbers in an email and then when Joe askes the city finds an number? If they didnt know the numbers till Joe asked being so far into project what were they doing?Does any one in this inspect what they expect? Why are city officials working out a number problem on a test run on a 1.5 million ( up front + payments = 5,000,000+ fees for changes. )product, shouldn't that be ADP? Why are we paying to work out a problem? How much has the city spent in man hours for this adp contract? What is the benefit? from what we have now for the HUGE cost. Is our city manger doing unethical deals?

WHOCARES - 9/9/2013 7:22 PM
0 Votes
Kate feels the 1.5 million is for good use but she missed over 200k? and she is a budget manager. Probably should ask other people. Maybe other cities/ counties ( Contra Costa ) that have seen a initial contract with ADP go from sounds good, to cant make it work and city pays. http://64.166.146.155/docs/2013/BOS/20130709_277/14824_First%20Amendment%20Contra%20Costa%20County%20Final%206-25-13.pdf And isnt this over 5 million dollars the city has to pay adp. 1.5 just start up cost?
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